Have you wondered how we deliver our solar panel solutions to our users? Below are frequently asked questions about delivery process.
How much are the delivery charges?
Products sold directly on Wolet Energy are from authorized distributors. Some of the devices are covered under a manufacturer warranty.
We also offer a standard 7 day return policy for eligible items in case you need to make a return.
To return any items bought on woletenergy.com, ensure the item is in line with the conditions in the Return Policy.
Are all items purchased online covered by warranty?
Products sold directly by Wolet Energy are from authorized distributors. Some of the devices are covered under a manufacturer warranty.
We also offer a standard 7 day return policy for eligible items in case you need to make a return.
To return any items bought on woletenergy.com, ensure the item is in line with the conditions in the Return Policy.
How will the delivery be done?
As a marketplace, our featured sellers have the option of making deliveries via reputable couriers or delivering your order to you themselves.
Delivery costs will be shown on the checkout page. As at today, only ZOLA FLEX products have an extra installation cost of N10,000, otherwise all costs are covered in the price you see on the website.
What is the estimated delivery time?
Standard delivery time is 7 days however, this may vary by location and even product. We will inform you if your delivery will take longer than 7 days.
Does Wolet Energy deliver internationally?
Woletenenrgy.com doesn’t deliver items internationally.
You are more than welcome to make your purchases on our site from anywhere in the world, but you’ll have to ensure the delivery address is within Nigeria.
What about warranty & hidden costs?
There are no extra taxes, hidden costs or additional dispatch charges.
The price mentioned on the website is the final price, what you see is what you pay. Our prices are all inclusive, all taxes are included with the list prices. As at today, only ZOLA FLEX products have an extra installation cost of N10,000.
Can my order be delivered the same day I order?
Yes it can. However, this depends on the product ordered and the location for delivery. You can contact us if you would like same day delivery